Bringing Synchronicity Through Technology For Behavioral Health and Crisis Response Programs With Unified Care Coordination


Your Partner In Providing Community-Based, Culturally-Responsive & Equitable Crisis Response Management & Coordination Support Via Unified Technology

Technology | Configurable, Modular & Scalable

RainbowCare Crisis Response & Coordination platform ensures that your team is effectively and efficiently able to support the individuals experiencing a behavioral/mental health crisis with resources to address their social needs.

  • Provide de-escalation, mental health assessment, connection to care, and referrals for resources.
  • Conduct follow-ups after the initial crisis to ensure appropriate support is provided.
  • Supporting program strategies for responding to individuals in crisis via compassionate care.
  • And more

Building Blocks Of Ideal Crisis-Response System For

  • Mobile Crisis Response Programs
  • Peer Navigators Programs
  • 911 Diversion Programs
  • EMS Based Response Programs
  • Co-responder Programs

A Unified Crisis Management & Care Coordination Platform

Web Portal & Field Response Team Mobile App

Crisis Call Center Hub Module

Dispatching & Shift Management

Referrals - Community Resources & Follow-ups

Data Reporting & Dashboards

Telehealth & Assessments

Real-time bed registry

Electronic Health Record (EHR) Integration

Integration: FHIR, File Based Daily Sync, HL7 Standard for Real-Time Sync

Data Reporting & Dashboards

Crisis Call Diversion Team (CCD)

Total CCD Calls

# of calls

Total Diversions

% of Diversions

CCD referred to MCOT

# of referrals

Dispatch Response Times

To Team Assignment

# of mins

To On-scene

# of mins

To Completion

# of mins


Have a question about Rainbow Health and its offerings?

Our team is here to help.